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During cold weather, the observing deck roof may stop or struggle (motors straining but roof not moving) partway open (or closed). Stop the movement of the roof (stop button on wall panel) and reverse the direction of the roof by 6-12 inches. Then stop the movement again and proceed back in the original direction.

The fold mirror next to the eyepiece may have been left in the wrong position. Turn the knob fully into the position you are attempting to use.

“Exercise” the mount before attempting slew commands by moving telescope manually using the mount paddle, for ~20 degrees in one continuous motion in both RA and Dec axes. 

The focus mechanism is likely in “slow” mode. Click the joystick once to switch to “fast” mode.  The LED on the focus paddle will blink twice. 

Power cycle the mount (do not reboot the computer).  Flip the little toggle switch off at the base of the telescope (see images here & here) wait for five seconds, and flip back on.  Move telescope manually using the mount paddle, for ~20 degrees in one continuous motion in both RA and Dec axes.  If it no longer binds, try a slew using the computer.  

See the 20" Telescope Information

Here!

See the 24" Telescope Information

Please contact the Scorpius Administrator for a password reset.

Please contact the Scorpius Administrator.

First, make sure you are swiping with the mag stripe to the RIGHT. Second, check with the SBO Manager to verify that you have been given access to that specific door. If neither of those fix the issue, your card may be defective. Visit the BuffOne card office to order a new card.

Yes, but please label with your name and date.