Straightforward communication transfers information, resolves conflict, repairs harm and builds connections. Having the ability to convey thoughts and ideas clearly and concisely in written, oral and visual formats.

Suggested activities

  • Writing appropriate and professional emails, using appropriate greetings and avoiding “text-talk.â€
  • Conducting a classroom presentation.
  • Facilitating a student group meeting or practice.
  • Preparing and presenting a 5-10 minute speech with minimal filler words (e.g. um, like, you know).
  • Negotiating and managing conflict with roommates.